Most common problems

The issues tenants call about most, with a guide for each.

All guides

Every guide is free to preview, download and share.

Plumbing

12

pages

No hot water

Gas, electric, solar and heat pump systems

Find your unit type, then work through the checks for each system before booking a call-out.

Electrical

6

pages

No power

Switchboards and safety switches

Is it just this property? How to read the switchboard and safely reset a tripped safety switch.

Plumbing

4

pages

What to do in a gas leak

Safety first

The signs of a gas leak, what to do and not do, and who to call.

Plumbing

6

pages

Leaks and burst pipes

Water mains and damage control

Find the water main, limit the damage, and spot hidden leaks before they spread.

Electrical

5

pages

Smoke alarms

QLD rental requirements

What QLD rentals need, when alarms must be replaced, and how annual testing works.

Plumbing

4

pages

Water compliance

Charging tenants for water

When owners can charge tenants for water use and what needs to be in place first.

Electrical

5

pages

Electrical health check

Preventative maintenance

What our electricians inspect and why it prevents bigger, costlier faults.

Plumbing

5

pages

Plumbing health check

Preventative maintenance

Preventative checks that catch leaks before they turn into insurance claims.

Can't find the guide you need?

Tell us the problem and we'll get a plumber or electrician out.

07 5636 1112

Know the cost before you book

Our extended price list, free for property managers.